Cisco VoIP Phone Switch Over
Closed     Case # 10019     Affiliated Job:  New Trier Township District 2031
Opened:  Sunday, June 1, 2008     Closed:  Thursday, January 1, 2009
Total Hit Count:  13368     Last Hit:  Monday, October 16, 2017 3:36:30 PM
Unique Hit Count:  3483     Last Unique Hit:  Monday, October 16, 2017 3:36:32 PM
Case Type(s):  Development, Network, Database, Server
Case Notes(s):  All cases are posted for review purposes only. Any implementations should be performed at your own risk.

Project:
The Summer project for 2008 was to migrate ourselves from an Analog phone system over to a Digital VoIP Cisco phone solution. This would include the
-   3 Cisco Call Manager
-   Cisco ER System
-   Cisco Unity Voice Mail System
-   Captaris RightFax System
-   Integrated into our Exchange 2007 environment

We employed a consulting group to acquire the Cisco servers, layout a proposal and implement the solution using the helpdesk and Network Admin staff to assist.

Action(s) Performed:
Total Action(s): 1
Action # Recorded Date Type Hit(s) User Expand Details
10071 2/17/2010 1:35:08 PM Development 1635 contact@danieljchu.com Some sample illustrations of the Port Database are shown below. This web f  More ...

Outcome:
As part of this process, we needed to:
-   Deploy power over ethernet switches replacing the non powered switches where needed throughout the two campuses - all network gear, from the core to the access points are Cisco technologies; therefore, all acquired switches would be as well
-   Build a method to record all port to switch to phone extension campus wide (primarily for ER reasons)
-   Use this data to populate the schema in the Cisco VoIP environment
-   Deploy, side by side, the new phones next to the existing phones - new phones would not work for receiving calls, but outgoing and learning the new phones was available
-   After completion of initial deployment, switch over the main lines to the new phone system; thereby, deactivating the original analog infrastructure
-   Begin cleanup process and remove the original handsets from the users
-   Finally, deploy additional areas requiring phones, such as class rooms etc.


My role was to
-   Assist the consultants with the server builds
-   Created a "Port Database" which would provide a web based interface for the recording of the network ports, phone extensions and switch port assignments campus wide
-   Worked with helpdesk and the Network Admin group to map out & enter in the network ports/phone extensions and switch ports network wide
-   Extract the data entered into the "Port Database" into a format that the consultants could use to import the data into the Cisco Call Manager, Unity, ER & RightFax systems - these details were also imported into A.D. IP Phone & Fax fields for associated user accounts
-   Created "Voice Mail Only" and "Shared Fax" network accounts - all systems were unified into Exchange 2007 for Voice Mail and Fax services



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